What percentage of policework is communication?

• A. 30%
• B. 85%
• C. 70%
• D. 50%

Answer: (B)

Communication plays the dominant role in police work because most daily activities involve talking with people, listening, interviewing witnesses, de-escalating conflicts, giving instructions, writing reports, and coordinating with others. When you factor in all the routine interactions—building rapport with the community, gathering information, documenting incidents, and communicating findings in court or to supervisors—the amount of time spent on communication far outweighs physical or tactical tasks. That widespread reliance on effective communication is why a figure around 85% is used to describe how much policing hinges on communication.

The other percentages understate the reality. While some tasks are action-oriented, the bulk of everyday duties centers on dialogue, listening, and clear documentation, which aligns with the higher 85% estimate.