Which of the following is NOT listed as a common defense tactic?

• A. Dramatic outbursts
• B. Personal attacks
• C. Remain calm
• D. Staying alert

Answer: (A)

When facing potential conflict, the emphasis is on actions you take to protect yourself and de‑escalate the situation. Staying calm helps you think clearly, control your voice and body language, and respond rather than react. This keeps the interaction safer for everyone and reduces the chance that tension will spiral. Staying alert supports you in noticing changes in the other person’s behavior and in the environment, so you can adjust your position, distance, and approach as needed.

Dramatic outbursts, in contrast, are not a constructive tactic for defense. They demonstrate loss of control and typically increase risk, making it harder to assess the situation or communicate effectively. That’s why they aren’t listed among common defensive tactics. Personal attacks aren’t considered proper defensive tactics either, since professional defense emphasizes de‑escalation and maintaining boundaries through calm, respectful, and assertive communication.